Shipping Policy

Shipping Policy

Worldwide Shipping
We offer worldwide shipping on most orders. However, there may be certain regions or countries where shipping is not available. If your location is affected, we will notify you and issue a full refund.

Free Standard Shipping
Enjoy free standard shipping on all orders — no minimum spend required. There are no hidden fees at checkout.

Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Once shipped, you will receive a shipping confirmation email with tracking information (when available).

Estimated Delivery Times

  • Australia: 7–15 business days

  • North America (USA, Canada): 10–20 business days

  • Europe: 10–20 business days

  • Asia: 10–15 business days

  • Other Regions: 15–25 business days

Please note that delivery times may vary depending on the destination and customs processing.

Multiple Shipments
If your order contains multiple items, they may be shipped separately to ensure faster delivery and better tracking. You will receive tracking information for each shipment when available.

Customs & Import Fees
Customers are responsible for any customs, duties, or import fees that may apply in their country. We recommend checking with your local customs office for more information.

Need Help?
If you have any questions about shipping or need assistance, please contact us at support@freshrig.store. We’re here to help!